Social Intelligence: Serenity at Work and Home
- Description
- Curriculum
- FAQ
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1
Introduction to Social IntelligenceIntroduction to Social Intelligence course.
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2
Communication CompetenceCommunication competence is communication which is appropriate and effective for the given communication environment.
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3
"Face" Needs
Face is our desired public image.
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4
Face-Threatening Acts (FTAs)
Describes face-threatening acts.
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5
Politeness
Politeness characteristics.
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6
Emotional Frequencies
Emotions have frequencies.
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7
Don't Take it Personally
Use feedback and challenges to your work as opportunities to improve.
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8
Detach
Let go of the need to control outcomes. You cannot.
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9
Roll With It
Roll with the changes.
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10
Self-Preservation
Be true to yourself. Don't allow others to manipulate or exploit you.
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11
Ego Check
Get your ego out of the way. It's in everyone's way and causes problems for self and others.
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12
Self-Esteem Strengthening
Strengthen self-esteem for improved social intelligence.
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13
Show Value: 3 Ways
Show value in 3 ways for healthy satisfying relationships.
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14
Actively Practice Compassion, Empathy, Kindness
The active practices of compassion, empathy, and kindness improves social intelligence. It is treating others well.
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15
Respect Essential Needs
We all have the conflicting needs of privacy/sharing; solitude/togetherness; and novelty/routine.
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16
Listen
Common barriers to active listening and their usefulness.
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Aggressive Communicationi
Discusses types of aggressive communication
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Aggressive Comm & Self-Esteem
Covers impacts of aggressive communication on receiver's self-esteem.
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Emotional Intelligence
Emotional intelligence basics.
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Emotions and Appropriateness Gauges
Discusses facts versus emotions, emotional responses to facts, and therefore emotions as poor gauges of the appropriateness of others' behavior.
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21
Using Language
Language and its imprecision.
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22
Conversational Expectations
Lesson covers the 4 principles of quality conversation.
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23
"but" Consciousness
The underlying linguistic meaning of "but" and why you should avoid its usage.
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Perceiving Language
Discusses the imprecision of language.
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Nonverbal Cues
Discusses elements of nonverbal communication.
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Nonverbal Cues: Posture
The importance of good posture for nonverbal messaging and for physical health and well-being.
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Mixed Messages
What are mixed messages? Why is it important to be aware of them?
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28
Assertiveness & Boundaries
Discusses boundary-setting. It's part of assertiveness.
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29
Power & Influence
Discusses the 5 types of power people use for influence.
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30
Conflict: Unhealthy Behaviors
Covers behaviors during conflict that harm the relationship (and the other person).
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Conflict: Approaches
There are 5 approaches to conflict. Choose wisely for the situation.
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Varied Viewpoints
People from different backgrounds have different views. Listen to them!
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33
Can't Fight Their Wounds
Lesson discusses the importance of not expecting people to behave as you want them to.
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34
Lying: Spotting the Lie
Discusses how people tend to behave when lying so you can more easily identify it.
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Deception: Getting Duped
You can't always spot the lie.
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36
Try!
Relationships need attention and maintenance.
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Bring Food
Bring food to share for overall positivity.
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Conclusion
Concludes Social Intelligence course.