Curriculum
Social Intelligence: Serenity at Work and Home
Social Intelligence
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Introduction to Social Intelligence
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Communication Competence
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"Face" Needs
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Face-Threatening Acts (FTAs)
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Politeness
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Emotional Frequencies
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Don't Take it Personally
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Detach
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Roll With It
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Self-Preservation
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Ego Check
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Self-Esteem Strengthening
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Show Value: 3 Ways
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Actively Practice Compassion, Empathy, Kindness
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Respect Essential Needs
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Listen
Preview
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Aggressive Communicationi
Preview
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Aggressive Comm & Self-Esteem
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Emotional Intelligence
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Emotions and Appropriateness Gauges
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Using Language
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Conversational Expectations
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"but" Consciousness
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Perceiving Language
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Nonverbal Cues
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Nonverbal Cues: Posture
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Mixed Messages
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Assertiveness & Boundaries
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Power & Influence
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Conflict: Unhealthy Behaviors
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Conflict: Approaches
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Varied Viewpoints
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Can't Fight Their Wounds
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Lying: Spotting the Lie
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Deception: Getting Duped
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Try!
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Bring Food
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Conclusion
Video lesson
Listen
We humans use several techniques to “check out” while someone is talking to us. Lesson identifies these and offsets that with active listening.
Lesson materials
