Introduction to Social Intelligence

Communication Competence

"Face" Needs

Face-Threatening Acts (FTAs)

Politeness

Emotional Frequencies

Don't Take it Personally

Detach

Roll With It

Self-Preservation

Ego Check

Self-Esteem Strengthening

Show Value: 3 Ways

Actively Practice Compassion, Empathy, Kindness

Respect Essential Needs

Listen

Aggressive Comm & Self-Esteem

Emotional Intelligence

Emotions and Appropriateness Gauges

Using Language

Conversational Expectations

"but" Consciousness

Perceiving Language

Nonverbal Cues

Nonverbal Cues: Posture

Mixed Messages

Assertiveness & Boundaries

Power & Influence

Conflict: Unhealthy Behaviors

Conflict: Approaches

Varied Viewpoints

Can't Fight Their Wounds

Lying: Spotting the Lie

Deception: Getting Duped

Try!

Bring Food

Conclusion